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Help & Information
Quality At 1StoptShirtShop, we use Fruit of the Loom t-shirts to ensure that your t-shirt is of the highest quality. Very occasionally, we may need to use a substitute brand due to shortages with our supplier. In these instances, we will always use a brand of equal or better quality. Profanity If you are offended by any of the t-shirts on the website, please accept our apologies. If you would like to buy any of our designs, but would prefer for the text to be censored, let us know and we will do it for you at no extra charge! Payments 1StoptShirtShop accepts all major credit/debit cards. You can also pay by cheque by sending your order and address details to: 1StoptShirtShop 20 Vanguard Way Shoeburyness Essex SS3 9RA Please make all cheques payable to 1StoptShirtShop. Please note all items purchased will be dispatched on clearance of funds. Delivery Policy We aim to fully deliver all customer orders within 5 days of receipt of payment, however during busier periods some orders may take up to 7 working days. Should there be a difficulty in achieving the above, we will e-mail you as soon as we find out. Postage & packaging is charged at £2.50 for orders to the UK & £3.50 to orders overseas. To telephone us, call +44 (0)7949 152612 Our hours of business are 9am - 5pm GMT Monday to Friday (excluding national holidays) Returns Policy Due to the personalised nature of the product, with you being able to choose both your garment style, colour & print colour we are unable to offer a refund. Should you receive a garment which is either too big or small, you can return it to us for a replacement in the required size. Your statutory rights are not affected. Should you need to return an item for a replacement, please return to our office address along with a pre-paid return envelope. |
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